Students’ Perception of Using Telegram as a Medium During Online Learning

Komang Trisnadewi, Putu Santi Oktarina


The online learning policy initially set by the government gradually developed into something of interest because of its flexibility. This development brought telegram, a social media application for sharing messages, to become a medium for online learning. Several researched have been conducted but in a limited scope of discussion. This research seeks to discover students' perceptions of using telegrams as a medium during the learning process, including material, motivation, activeness, learning time, meeting, and teacher's role. This research is essential to contribute information on using technology in education. This descriptive qualitative research involves collecting and analyzing non-numerical data to understand the opinions and experiences of the 3rd-semester students at Hindu State University I Gusti Bagus Sugriwa Denpasar. An online questionnaire that already contained several questions related to the use of telegrams during online discussions was given to the students. The researchers did interviews to crosscheck and follow up on the questionnaire result. The result shows that students positively respond to using telegrams in online learning. However, some students expressed disagreements in several parts, namely motivation, interest, activeness, time of delivery, discussion of the material, and composition. To sum up, Telegrams can be a way to provide learning experiences to students in online learning


online learning; student perception; technology; telegram

Full Text:

Download PDF


Abu-Ayfah, Z. (2019). Telegram App in Learning English: EFL Students’ Perceptions. English Language Teaching, 13(1), 51.

Aduba, D. E., & Mayowa-Adebara, O. (2022). Online Platforms Used for Teaching and Learning during the COVID-19 Era: The Case of LIS Students in Delta State University, Abraka. International Information and Library Review, 54(1), 17–31.

Aghajani, M., & Adloo, M. (2018). The effect of online cooperative learning on students’ writing skills and attitudes through telegram application. International Journal of Instruction, 11(3), 433–448.

Ahmadi, A., & Ilmiani, A. M. (2020). The Use of Teaching Media in Arabic Language Teaching During Covid-19 Pandemic. Dinamika Ilmu, 20(2), 307–322.

Alhadi, S., & Nanda Eka Saputra, W. (2017). The Relationship between Learning Motivation and Learning Outcome of Junior High School Students in Yogyakarta. 66(Yicemap), 138–141.

Allo, M. D. G. (2020). Is the online learning good in the midst of Covid-19 pandemic? The case of EFL learners. Jurnal Sinestesia, 10(1), 1–10.

Amiruddin, M., & Jannah, U. R. (2021). The Effect of COVID 19 Pandemic on English Proficiency Level in Higher Education. Journal of English Language Teaching and Linguistics, 6(1), 45.

Aunurrahman. (2012). Belajar dan Pembelajaran. Alfabeta.

Basri, H. (2022). Determining Factors of Student Learning Achievement. Pinisi Discretion Review, 6(1), 45–56.

Borah, M. (2021). Journal of Critical Reviews Motivation in Learning. Journal of Critical Review, 8(02), 550–552.

Bowen, William G.; CHingos, Matthew; Lack, Kelly A; Nygre, T. (2013). Interactive Learning Online at Public Universities: Evidence from a Six-Campus Randomized Trial. Journal of Policy Analysis & Management, 33(1), 94–111.

Br Depari, M. Y., Devi, L. S., Sianipar, E., & Herman, H. (2022). Students’ Perception of Using Telegram in Learning English at SMK Negeri 1 Bandar Masilam. Education and Human Development Journal, 7(2), 13–22.

Bryan, K., & Charles, Q. (2022). When “Technology Saves Us”: Exploring and Theorizing Pandemic Pedagogies in Adult ELT Contexts. Journal of English Language Teaching and Linguistics, 7(3), 529.

Dağgöl, G. D. (2022). Melting the Content, Pedagogy and Technology in the Same Pot: Insights into EFL Instructors’ TPACK Perceptions in Digital Era. IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics), 6(2), 307.

Erliza, S., & Septianingsih, P. A. (2022). Undergraduate Students’ Perception of Hybrid Learning: Voices from English Language Education Students in Pandemic Era. Journal of English Language Teaching and Linguistics, 7(1), 231.

Fauzan, U., & Pimada, L. H. (2018). ICT-Based Teaching of English at Madrasah Aliyah in Kalimantan. TARBIYA: Journal of Education in Muslim Society, 5(2), 193–211.

Gerbeshi Zylfiu, B., Rasimi, A., & Author, C. (2020). Challenges and Advantages of Online Learning: the Case of Kosovo. International Journal of Management, 11(10), 1873–1880.

Ghobadi, S., & Taki, S. (2018). Effects of Telegram stickers on English vocabulary learning: Focus on Iranian EFL learners. Islamic Azad Univeraity; Research in English Language Pedagogy, 6(1), 139–158.

Giasiranis, S., & Sofos, L. (2020). The Influence of Instructional Design and Instructional Material on Learners’ Motivation and Completion Rates of a MOOC Course. Open Journal of Social Sciences, 08(11), 190–206.

Gikandi, J. W., Morrow, D., & Davis, N. E. (2011). Online formative assessment in higher education: A review of the literature. Computers and Education, 57(4), 2333–2351.

Hermansyah, H., & Aridah, A. (2021). Teachers’ Perception toward the Challenges in Online English Teaching during Covid-19 Pandemic. Indonesian Journal of EFL and Linguistics, 6(1), 63.

Hussein, S. M. (2020). The Correlation between Error Correction and Grammar Accuracy in Second Language Writing. International Journal of Psychosocial Rehabilitation, 24(5), 2980–2990.

Kempt, J. E., & Dayton, D. K. (1985). Planning and Producing Instructional Media. Harper & Row Publishers.

Khasinah, S. (2014). Factors Influencing Second Language Acquisition. Englisia Journal, 1(2), 256–268.

Khoshsima, Hooshang ; Saed, Amin; Arbabi, M. A. (2018). Journal of Applied Linguistics and Language Research. February, 273–283.

Kusuma, Lintang; Suwartono, T. (2021). Students ’ Response To the Use of Telegram in English. Premise: Journal of English Education and Applied Linguistics, 10(1), 20–35.

Manna, R. A., & Ghosh, S. (2018). a Comparative Study Between Telegram and Whatsapp in Respect of Library Services. International Journal of Library and Information Science, 7(2), 1–5.

Miller, A. D. D. A. L. (2018). Online learning in higher education: exploring advantages and disadvantages for engagement. Journal of Computing in Higher Education, 30, 452–465.

Muftah, M. (2022). Impact of social media on learning English language during the COVID-19 pandemic. PSU Research Review, 6(1).

Munir, S., Erlinda, R., & Afrinursalim, H. (2021). Students’ Views on the Use of WhatsApp during Covid-19 Pandemic: A Study at IAIN Batusangkar. IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics), 5(2), 323.

Purnama, N. A., Rahayu, N. S., & Yugafiati, R. (2019). Students’ Motivation in Learning English. PROJECT (Professional Journal of English Education), 2(4), 539.

Pustika, R. (2020). Future English Teachers’ Perspective towards the Implementation of E-Learning in Covid-19 Pandemic Era. Journal of English Language Teaching and Linguistics, 5(3), 383.

Radu, F., Radu, V., & Croitoru, G. (2011). The advantage of the new technologies in learning. Recent Researches in Artificial Intelligence, Knowledge Engineering and Data Bases - 10th WSEAS International Conference on Artificial Intelligence, Knowledge Engineering and Data Bases, AIKED’11, February, 150–155.

Rahayu, R. P., & Wirza, Y. (2020). Teachers’ Perception of Online Learning during Pandemic Covid-19. Jurnal Penelitian Pendidikan, 20(3), 392–406.

Rahman, H. A., Rajab, A., Wahab, S. R. A., Nor, F. M., Zakaria, W. Z. W., & Badli, M. A. (2017). Factors Affecting Motivation in Language Learning. International Journal of Information and Education Technology, 7(7), 543–547.

Raspopovic, M., Cvetanovic, S., & Jankulovic, A. (2016). Challenges of transitioning to an e-learning system with learning objects capabilities. International Review of Research in Open and Distance Learning, 17(1), 123–147.

Rosayanti, N., & Hardiana, T. (2021). The Aftermaths of EFL Online Classroom During A Year of Covid-19 Pandemic: Perception and Score. Journal of English Language Teaching and Linguistics, 6(1), 225.

Saeheng, P. (2017). A Study of e-Learning, Blended learning, and Traditional Teaching Methods to Motivate Autonomous Learning in English Reading Comprehension of Thais Learners. IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics), 2(1), 1.

Saleem, F., AlNasrallah, W., Malik, M. I., & Rehman, S. U. (2022). Factors Affecting the Quality of Online Learning During COVID-19: Evidence From a Developing Economy. Frontiers in Education, 7(April), 1–13.

Salehpour, F. (2018). The Effect of Using Telegram Instant Messaging Application on Listening Comprehension Skill among Iranian Intermediate EFL Students. International Journal of Educational Investigations, 5(3), 79–91.

Santi, N., & Meet, G. (2022). The Integration of Telegram and Google Meet in English Teaching and Learning Process : A Case Study at Vocational Schools Telkom in Makassar. Pinisi Journal of Art, Humanity & Social Studies, 2(5), 268–273.

Saputra, E., Saputra, D. B., Handrianto, C., & Agustinos, P. (2022). EFL Students’ Perception Towards Online Learning: What to Consider? IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics), 7(1), 123.

Sardiman, A. M. (2018). Interaksi dan Motivasi Belajar Mengajar. Rajagrafindo.

Septianingsih, P. A., & Erliza, S. (2021). Urban and Rural Area Graduate Students’ Perceptions toward Synchronous English Learning amidst Covid-19 Pandemic. Journal of English Language Teaching and Linguistics, 6(3), 643.

Shirinbakhsh, S., & Saeidi, F. (2018). The effectiveness of Telegram for improving students ’ reading ability. Journal of Applied Linguistics and Language Research Volume, 5(4), 118–129.

Slameto. (2010). Belajar & Faktor-Faktor yang Mempengaruhinya.

Turan, Z., Kucuk, S., & Cilligol Karabey, S. (2022). The university students’ self-regulated effort, flexibility and satisfaction in distance education. International Journal of Educational Technology in Higher Education, 19(1).

Utomo, D. T. P., & Ahsanah, F. (2020). Utilizing Digital Comics in College Students’ Grammar Class. Journal of English Language Teaching and Linguistics, 5(3), 393.

Wahyuni, S. (2018). Students’ Perspectives On Using Telegram Messenger As A Learning Media. ELT- Lectura: Jurnal Pendidikan, 5(1), 45–52.

Wiranegara, D. A., & Hairi, S. (2020). Conducting English Learning Activities By Implementing Telegram Group Class During Covid-19 Pandemic. Journal of English for Academic and Specific Purposes, 3(2), 104–114.

Xodabande, I. (2017). The effectiveness of social media network telegram in teaching English language pronunciation to Iranian EFL learners. Cogent Education, 4(1).



  • There are currently no refbacks.

JELTL (Journal of English Language Teaching and Linguistics); Web:; Email:[email protected]

Creative Commons License
JELTL by is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

Indexed and Abstracted BY: